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Personal data protection

Privacy policy

What data we collect on technomedia.ci, why, how long we keep it and how to exercise your rights. Last updated: 19 October 2026.

This is a translation provided for convenience. In the event of any discrepancy, the French version of this policy prevails.

TECHNOMEDIA protects the personal data you entrust to it, in accordance with Law No. 2013-450 of 19 June 2013 on the protection of personal data (Côte d’Ivoire). This policy applies to the technomedia.ci website; the blog (blog.technomedia.ci) is a separate site.

1. Who is responsible for your data?

TECHNOMEDIA SARL, with a share capital of 5 000 000 FCFA, registered with the Abidjan Trade and Companies Register (RCCM) under number CI-ABJ-03-2022-M-03493, whose registered office is at Immeuble JAKAA 2, Cocody - II Plateaux 9e Tranche, route de la Djibi, Abidjan, Côte d’Ivoire.

For any question about your data: contact@technomedia.ci. Our processing of personal data has been declared to ARTCI.

2. What data do we collect, and why?

  • When you write to us (contact form): name, email address, phone number and company (optional), subject, message. To answer your request and, if you wish, make you a proposal.
  • When you request an Express AI Audit: last name, first name (optional), company, email address, phone number, main need, details (optional). To organise the audit and contact you.
  • When you place an order: last name, first names, email address, phone number, company, details. To issue your pro forma invoice, process the order and contact you.
  • When you pay online: payment reference, amount and date, sent by Paystack. To confirm your payment. We never receive your bank card or Mobile Money details.
  • When you subscribe to the newsletter: email address. To send you our news; you can unsubscribe at any time.
  • When you browse the site: technical data (IP address, pages requested, date and time). For the security of the site, in particular to detect attacks and abuse.

We do not sell your data and we do not use it for any purpose other than those listed above.

3. Who has access to your data?

  • The TECHNOMEDIA team handling your request.
  • Our technical service providers, only as needed to provide the service: OVH (hosting of the website, database and email, in France), Google (request tracking spreadsheet), the n8n automation tool (forwarding requests to our team) and Paystack (online payment).
  • Authorised public authorities, where required by law.

Some of these providers are located outside Côte d’Ivoire (France, European Union, United States, Nigeria). These transfers are limited to what is necessary to provide the service.

4. How long do we keep your data?

  • Contact and audit requests not followed up: 3 years after the last exchange.
  • Orders and payments: 10 years (accounting and tax obligations).
  • Newsletter: until you unsubscribe.
  • Technical browsing data: 14 days.
  • Database backups: 14 days, then automatically deleted.

5. How do we protect your data?

Encrypted connection (HTTPS), access to the administration area restricted to named accounts protected by password and two-factor authentication, protection against automated submissions, daily backups and regular security updates.

6. Your rights

At any time, you can:

  • find out what data we hold about you and obtain a copy;
  • have it corrected if it is inaccurate;
  • ask for it to be deleted, unless the law requires us to keep it (invoices, for example);
  • object to its use for marketing purposes, in particular by unsubscribing from the newsletter.

To do so, write to contact@technomedia.ci with your name and your request. We reply within one month at most.

If you believe your rights have not been respected, you can refer the matter to ARTCI (Autorité de Régulation des Télécommunications/TIC de Côte d’Ivoire), the personal data protection authority.

7. Cookies

The site only uses technical cookies that are essential for it to work: a session cookie and a form protection cookie. They are not used for audience measurement or advertising, and they expire after two hours. No consent is therefore required.

If we ever add an audience measurement tool, this page will be updated and your consent will be requested.

8. Changes

We may change this policy, for example if we add a service. The date of the last update is shown at the top of the page.

See also our legal notice.

A question about your data?

Write to us: we reply within one month at most.

Write to contact@technomedia.ci Contact form